Affordable Remote Help Desk Plans

Support Plans

Flexible packages for basic device and software troubleshooting

Basic
Basic Plan

Basic Plan

Weekday support

29 / CAD
4.9
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Standard
Standard Plan

Standard Plan

Extended hours

49 / CAD
4.8
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Premium
Premium Plan

Premium Plan

24/7 availability

69 / CAD
4.7
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Choose Your Plan

Clear, predictable pricing designed for your needs

29 CAD / per month

Basic Plan

Ideal for occasional support needs, covering essential device checks and software fixes.

  • Remote diagnostics for PC and mobile
  • Basic software installation help
  • Step-by-step password reset guidance
  • Priority response
  • Advanced configuration support
Get Basic Plan
49 CAD / per month

Standard Plan

Enhanced support including priority response and more in-depth troubleshooting sessions.

  • Everything in Basic plan
  • Priority remote response times
  • Software update and patch assistance
  • Connectivity and driver checks
  • On-site visits
Get Standard Plan
69 CAD / per month

Premium Plan

Unlimited remote sessions for any device or software issue with no caps on usage.

  • All Standard features
  • Unlimited session access
  • Extended support hours
  • Secure screen sharing tools
  • Comprehensive session logs
Get Premium Plan
Why techrelay Stands Out

Reliable Remote Help Desk Service

At techrelay, based at 301 Front Street West, Toronto, ON M5V 2T6, our remote help desk offers straightforward assistance for common device malfunctions and software glitches across Canada. From diagnosing connectivity problems and driver updates to password resets and installation guidance, our trained support team uses secure screen sharing tools and direct chat to guide you through each step. We track every request with clear follow-up notes, ensuring consistent assistance throughout the year 2025. With flexible access hours and rapid initial response times, you can resolve routine IT challenges without waiting for on-site visits or complex processes. Connect anytime through techrelay.link or by calling +1 416-845-7256 to streamline your basic troubleshooting needs efficiently.

Secure Screen Sharing
Our encrypted screen sharing solution lets technicians view your desktop securely and guide you through solutions in real time.
Rapid Remote Assistance
Technicians are available during extended hours to address your issues promptly and minimize downtime.
Comprehensive Support Logs
All sessions are documented with clear notes and recommendations, so you can review what was done and learn best practices.